Most consulting firms operate project-by-project, which creates a fundamental misalignment: their incentive is to complete a project and move on, not to ensure you actually succeed long-term. We've designed a completely different model because we believe strategy means nothing without flawless operations.

Yes. We require a 6-month initial engagement to establish a strong working relationship and deliver measurable results.

Here's why: strategic change takes time. You need months to identify opportunities, align your team, implement recommendations, and see the business impact. Three months barely gets you through discovery and planning in the United States market.After six months, you'll have meaningful progress to assess—actionable strategy, team alignment, new partnerships, market expansion or whatever your key metrics are.

At that point, you can continue month-to-month, adjust your arrangement, or evolve the engagement based on what we have learned together. In practice, most clients stay with us for years once they experience the strategic value and avoid the disruption of repeatedly engaging new consultants. But we respect that business circumstances change. If you need to revisit your arrangement after six months, we're flexible and transparent about next steps.

Absolutely. Additional consulting hours beyond your monthly allocation are available at transparent market rates. We'll discuss these needs together and provide clear quotes before proceeding. Common additions include specialized research, extended implementation support, or access to consultants with niche expertise.We also offer specialized initiatives—such as comprehensive market assessments, organizational restructuring, new market entry planning, M&A strategy or operational efficiency projects—that can be scoped and priced separately from your retainer based on the specific complexity and timeline.

You can adjust your tier with 60 days' notice. Most clients start at our Scale level and adjust as they see results and their strategic needs expand. If circumstances change and you need to downgrade, we're flexible—our goal is to ensure the engagement continues to deliver value for your business.

One of our Managing Directors will always own a relationship with you, with the support of the rest of our team in the background. We become deeply familiar with your business, culture, and objectives. This consistency enables more effective guidance and builds a stronger partnership. If needed, we'll connect you with specialized team members for specific (niche) expertise, but you always have the same primary relationship managing continuity.

Great question. We're here to support your success comprehensively. If something falls outside your retainer—such as a specialized initiative, extended implementation, or expertise we need to bring in—we'll discuss options:

– Expand retainer hours for temporary increased needs
– Scope a specialized project separately with transparent pricing for the specific initiative
– Introduce additional resources from our team if needed

We always communicate transparently about scope and costs before proceeding.

We establish clear success metrics during the initial engagement phase – these might be revenue targets, cost reductions, market expansion, operational improvements, or organizational outcomes depending on your goals.

We track progress systematically and review results in:

– Monthly session agendas that include progress against strategic objectives
– Quarterly strategic reviews that assess overall progress and refine approach
– Annual business reviews that celebrate wins, measure ROI, and plan the year ahead

Your business information is confidential and protected. We maintain strict data security protocols, sign comprehensive NDAs, and never share client information with competitors or third parties. Your strategic discussions, financial data, and business plans remain completely secure.

Yes. We work across company stages – from growth-stage companies with specific strategic needs to established mid-market and enterprise organizations undergoing expansion into global market. During our discovery conversation, we'll assess whether we're the right fit for your situation and which tier aligns best with your strategic priorities and scale.'re the right fit for your situation and which tier aligns best with your strategic priorities and scale.

Your business information is confidential and protected. We maintain strict data security protocols, sign comprehensive NDAs, and never share client information with competitors or third parties. Your strategic discussions, financial data, and business plans remain completely secure.